You feel as if you are doing all you can to keep your revenue up for your hotel. You are advertising on OTA’s and across social media. You have invested in some training for your staff and you have applied a lot of advice you have read on the internet, or at least you think you have. So why is it then that your hotel still seems to struggle to make a profit? Or worse, it isn’t making a profit at all. So where are you going wrong? What else can you do? Why is nothing working? Here we will examine the process of turning around a failing business and what you need to be doing differently to make it happen.
As a hotelier, you know the importance of customer service. It is, in fact, the most crucial aspect of your work. You know, that the more you try for them, the more your customers will appreciate your work. If you ensure excellent service, you will get great reviews and returning guests. One of the best ways to ensure that, is by making their experience one of a kind. Today, we will have a closer look at personalization in the hospitality industry.
Managing a hotel is a quite difficult job, to begin with. You have to make sure everything is top-notch so that your customers feel welcome and go back. However, what do you have to do to attract customers to visit your hotel in the first place? Let’s have a look at some ideas on how to advertise your business.
Fifa World Cup, Carnival, Olympic Games – these are just a few occasions that cause a rise in tourism. Whether they are seasonal or it is a one time opportunity for the city, the important thing is to know how to handle the people coming and how to benefit from the whole event.
Beer. We all love the sound of that word, especially after a long week at work. If you’re on this site it most likely means that you also love travelling. Why not combine the two and create the ultimate experience? And we don’t mean cracking open a cold one on the road. We mean Beer Spas and hotels with breweries inside of them and more. Today, we present you with a very special travel guide.
Everyone likes a bit of luxury from time to time, but there are places in this World where luxury is obligatory. Today on our blog we will take you on a trip to few of the World’s most luxurious hotels. Burj Al Arab Hotel, Dubai The building itself has become one of the symbols of Dubai. It is part of the Jumeirah Beach Resort and is located on an artificial island 280 meters from the beach in the Persian Gulf. The shape resembles a sail and being 321 m in height, it is the tallest hotel building in the world! The hotel offers 202 apartments to its guests. The smallest of them is 169 m² and the largest is an impressive 780 m². There are several restaurants in the building – including Al Muntaha located in an enclosure 200 m above sea level! There are two pools, 18 treatment rooms including hydrotherapy and massage rooms, solarium, sauna, and jacuzzi, as well as a fitness studio, museum, library and even helicopter landing pad! And for …