Switzerland is one of the most important European countries for the hospitality industry. Not only due to the number of hotels, but also of schools for hoteliers. In this aspect, Switzerland is the leader in the market. I want to have a closer look at the Swiss hospitality industry and why it is dominating the scholar aspect of it.
As a hotelier, you know the importance of customer service. It is, in fact, the most crucial aspect of your work. You know, that the more you try for them, the more your customers will appreciate your work. If you ensure excellent service, you will get great reviews and returning guests. One of the best ways to ensure that, is by making their experience one of a kind. Today, we will have a closer look at personalization in the hospitality industry.
Managing a hotel is a quite difficult job, to begin with. You have to make sure everything is top-notch so that your customers feel welcome and go back. However, what do you have to do to attract customers to visit your hotel in the first place? Let’s have a look at some ideas on how to advertise your business.
Last week our team took part in one of the most important travel-related trade shows in Europe, the ITB Berlin. It is the place to be for information and inspiration in the hospitality industry. Our CEO, together with the Director of Operations, as well as sales managers and representatives for different markets got the perfect chance to talk to the professionals in various fields of the industry and exchange ideas as well as listen to their opinions on the market. Today, we will talk about the possible trends awaiting in the future of the hospitality industry.
Eliminating rate parity is currently one of the biggest challenges inside the hospitality industry. This unfair practice is currently depriving the hoteliers of direct bookings and making them feel powerless in the fight against the monopolists on the market. In today’s article, I will try to explain in detail what is the rate parity, where is it illegal and what might be its future.
Hoteliers know, that their revenue doesn’t grow the same way all throughout the year. Often, it depends on the climate. Sometimes, however, it is a man, not weather conditions, that affects the number of tourists visiting a given country. Sporting events, because they will be the subject of this article, can drastically change the number of foreign visitors, as well as the entire economy of the country. But are they truly worth it?